Send postcodes and photos
Share both addresses, floor levels and photos of large items.
Policy
Privacy Policy
This policy explains what information Alpha Movers collects, why we collect it, how it is used and the rights customers have under UK data protection rules.
Last updated: December 2025
Services
Moving Services
House Removals
Full London house moves with packing, dismantling, loading and room-of-choice placement.
View serviceFlat & Apartment Removals
High-rise, walk-up and studio moves planned around lifts, stairs, parking and access rules.
View serviceMan & Van Hire
Flexible hourly moving help for smaller moves, collections, student rooms and local deliveries.
View serviceSofa Hoisting
Furniture hoist support when sofas, wardrobes or bulky pieces will not fit through stairs.
View servicePacking Services
Full and partial packing with materials, fragile wrapping and organised room labelling.
View serviceOffice Removals
Business moves planned around access, IT equipment, crates, timing and downtime.
View serviceSingle Item Transport
Careful collection and delivery for sofas, appliances, wardrobes, TVs and bulky items.
View serviceFurniture Assembly
Dismantling and reassembly support for beds, wardrobes, desks and flat-pack furniture.
View serviceQuote Process
Send the details once. We plan the move properly.
London moves fail when access is guessed. We check stairs, lifts, parking, item size, packing needs and timing before confirming the right van and crew.
Send Move DetailsGet a clear plan
We confirm crew, van, timing, protection and access requirements.
Move with less stress
The team arrives briefed, equipped and ready for your London property.
1. Introduction
Alpha Movers uses customer information to provide quotes, manage bookings, complete moving services and communicate with customers.
2. Data we collect
We collect only the information needed to quote, plan and deliver moving services.
- Contact details such as name, phone number, email address and WhatsApp messages
- Move details such as pickup and delivery addresses, postcodes, floors and access notes
- Inventory data including furniture lists, boxes and items needing special handling
- Communication records from email, phone, WhatsApp and website forms
- Technical data such as device, browser and analytics information
3. How we use your data
Collected data is used for legitimate business purposes connected with moving services.
- Providing accurate quotes and estimates
- Planning routes, crew, vans and access requirements
- Sending confirmations, updates and booking messages
- Processing payments, invoices and accounting records
- Improving website performance and customer support
- Meeting tax, insurance and legal obligations
4. Sharing your information
We do not sell customer personal information. Limited information may be shared with trusted providers only when needed to complete a service.
Examples include payment processors, insurance providers and vetted subcontractors when a job requires additional support.
5. Data security
We use reasonable technical and organisational measures to protect customer information from unauthorised access, alteration, disclosure or destruction.
No internet transmission is completely risk-free, but we work to keep information secure and limited to service needs.
6. Cookies
The website may use cookies for analytics, preferences and marketing performance. Browser settings can refuse cookies, though some website features may not work as expected.
7. Your rights
Under UK GDPR, customers may have rights over their personal data.
- Request access to personal data we hold
- Ask for inaccurate information to be corrected
- Request deletion where legally possible
- Object to direct marketing processing
8. Contact
Questions about privacy can be sent to Alpha Movers, 779 Eastern Ave, Ilford IG2 7RX.
Email: info@alphamovers.co.uk. Phone: +44 7448 849354.
Transparent Pricing
Clear Moving Prices
Clear quote
Small Van · Driver Only
£45/hr
Then £40/hr. Best for lighter London moves when you can help with loading.
- Driver included
- Self-loading
- Small moves
Clear quote
Small Van · 1 Helper
£110 / 2hrs
Then £65/hr. Clear option for stairs, flats and room-of-choice London moves.
- Most popular
- Full carry service
- Room of choice
Clear quote
Medium/Luton · 2 Helpers
£150 / 2hrs
Then £75/hr. Better for heavier London moves, bulky furniture and faster loading.
- 2 helpers
- Furniture protection
- Larger loads
2 hour minimum 30-minute billing after minimum Fuel and ULEZ included No hidden weekend premium
FAQ
Policy Questions
Alpha Movers is a London moving company based at 779 Eastern Avenue, Ilford IG2 7RX. We help customers with house removals, flat moves, man and van hire, packing and specialist furniture moves across all 32 boroughs.
Man & van pricing starts from £45 per hour for a small van and driver (2-hour minimum). Transit vans start from £55/hr and Luton vans from £65/hr. Extra helpers are +£20/hr each. Fuel, ULEZ, insurance, blankets and straps are included in the quote structure.
Yes. Bookings include Goods in Transit and Public Liability cover. Cover depends on the booked service, declared items and job details supplied before moving day.
WhatsApp is the fastest route for quotes and photos. You can also call, email info@alphamovers.co.uk, or use the contact page with postcodes, inventory and access notes.
Source-linked reviews
Customer Reviews
TrustpilotThe team helped with packing and relocation, and the customer highlighted the crew and the practical help provided.
Rudie Masukume
TrustpilotThe customer described a professional, careful and efficient move, with extra protection used for their items.
Malik Ali
TrustpilotThe customer highlighted a smooth moving process, clear understanding of the job and affordable pricing.
Aliza Bukiza
TrustpilotThe customer reported a positive flat move with packing, delivery, unpacking and removal of used packaging.
Abdullah Bin Mustafa
Read Google reviewsMoving in London? Send the details.
Postcodes, photos, inventory, stairs, lifts and parking notes are enough to start.