Send postcodes and photos
Share both addresses, floor levels and photos of large items.
Customer Support
Customer Care and Complaints
How to contact Alpha Movers for support, feedback, claims or a complaint after a booking.
Support details
Send booking name, date, addresses, photos and a clear description so the team can investigate quickly.
Services
Moving Services
House Removals
Full London house moves with packing, dismantling, loading and room-of-choice placement.
View serviceFlat & Apartment Removals
High-rise, walk-up and studio moves planned around lifts, stairs, parking and access rules.
View serviceMan & Van Hire
Flexible hourly moving help for smaller moves, collections, student rooms and local deliveries.
View serviceSofa Hoisting
Furniture hoist support when sofas, wardrobes or bulky pieces will not fit through stairs.
View servicePacking Services
Full and partial packing with materials, fragile wrapping and organised room labelling.
View serviceOffice Removals
Business moves planned around access, IT equipment, crates, timing and downtime.
View serviceSingle Item Transport
Careful collection and delivery for sofas, appliances, wardrobes, TVs and bulky items.
View serviceFurniture Assembly
Dismantling and reassembly support for beds, wardrobes, desks and flat-pack furniture.
View serviceQuote Process
Send the details once. We plan the move properly.
London moves fail when access is guessed. We check stairs, lifts, parking, item size, packing needs and timing before confirming the right van and crew.
Send Move DetailsGet a clear plan
We confirm crew, van, timing, protection and access requirements.
Move with less stress
The team arrives briefed, equipped and ready for your London property.
Care Process
How We Respond
Fast support route
Use WhatsApp, phone or email with your booking details and the issue summary.
Clear review path
We review messages, photos, crew notes and agreed quote details before responding.
Fair resolution
Where something has gone wrong, we aim to resolve it practically and transparently.
Improve the service
Feedback helps us improve crew briefings, access planning and customer updates.
Transparent Pricing
Clear Moving Prices
Clear quote
Small Van · Driver Only
£45/hr
Then £40/hr. Best for lighter London moves when you can help with loading.
- Driver included
- Self-loading
- Small moves
Clear quote
Small Van · 1 Helper
£110 / 2hrs
Then £65/hr. Clear option for stairs, flats and room-of-choice London moves.
- Most popular
- Full carry service
- Room of choice
Clear quote
Medium/Luton · 2 Helpers
£150 / 2hrs
Then £75/hr. Better for heavier London moves, bulky furniture and faster loading.
- 2 helpers
- Furniture protection
- Larger loads
2 hour minimum 30-minute billing after minimum Fuel and ULEZ included No hidden weekend premium
FAQ
Customer Care Questions
Alpha Movers is a London moving company based at 779 Eastern Avenue, Ilford IG2 7RX. We help customers with house removals, flat moves, man and van hire, packing and specialist furniture moves across all 32 boroughs.
Man & van pricing starts from £45 per hour for a small van and driver (2-hour minimum). Transit vans start from £55/hr and Luton vans from £65/hr. Extra helpers are +£20/hr each. Fuel, ULEZ, insurance, blankets and straps are included in the quote structure.
Yes. Bookings include Goods in Transit and Public Liability cover. Cover depends on the booked service, declared items and job details supplied before moving day.
WhatsApp is the fastest route for quotes and photos. You can also call, email info@alphamovers.co.uk, or use the contact page with postcodes, inventory and access notes.
Source-linked reviews
Customer Reviews
TrustpilotThe team helped with packing and relocation, and the customer highlighted the crew and the practical help provided.
Rudie Masukume
TrustpilotThe customer described a professional, careful and efficient move, with extra protection used for their items.
Malik Ali
TrustpilotThe customer highlighted a smooth moving process, clear understanding of the job and affordable pricing.
Aliza Bukiza
TrustpilotThe customer reported a positive flat move with packing, delivery, unpacking and removal of used packaging.
Abdullah Bin Mustafa
Read Google reviewsMoving in London? Send the details.
Postcodes, photos, inventory, stairs, lifts and parking notes are enough to start.