Customer Protection

Insurance and Moving Protection

How Alpha Movers protects customers, furniture and property before, during and after a London move.

Protection summary

Cover depends on the booked service, declared items and job details supplied before moving day.

Protection

What Customers Should Know

01

Goods in Transit

Eligible booked moves include cover while goods are being transported by Alpha Movers.

02

Public Liability

Protection for eligible third-party property or public liability matters linked to our work.

03

Access planning

We ask for stairs, lift, parking and route details to reduce avoidable handling risk.

04

Damage reporting

Customers should report concerns quickly with photos, booking details and item notes.

Can't Get Your Sofa In?
We'll Hoist It. Starting From £150.

Send us a photo of your window or balcony on WhatsApp and we'll confirm feasibility and give you a clear approximate quote before booking.

£10k Insured From £150 Same day available
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